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Business English Live Courses for Customer Support Teams

  1. Developing a clear, articulate, powerful, persuasive and supportive voice.
  2. Mastering the tune, tone and rhythm of Business English speech.
  3. Telephone skills in Business English.
  4. Developing a confident personality on the phone.
  5. Voice control through breath control. Avoiding any weakness in the voice or falling off at the end of sentences.