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Business English Live

ONLINE CLASSES IN BUSINESS ENGLISH LIVE
WITH THE ACADEMY OF COMMUNICATION

Module One: Speak the Best Business English.

The words you chose and how you use them.

Introduce yourself. Get used to speaking in public

Your chance to tell us about yourself in only 60 seconds.

English language. How the sounds are formed.

Learn a series of unique exercises to make your voice more English.

10-minute coffee break. Chat to others in the class.

SPEAK ONLY IN ENGLISH!

English tune, tone and rhythm.

Why you have an ‘accent’ when you speak English.

Your Elevator Pitch.

An opportunity to put into practice what you’ve learned so far.

Module Two: Working with a group.

Meeting, greeting and doing business in English.

Introducing yourself to a group.

Remember the ‘elevator pitch’ technique.

Working in pairs on meeting and greeting in English.

Make your point without interrupting someone.

Long and short sounds in English

How to avoid mixing them.

10-minute coffee break

SPEAK ONLY IN ENGLISH!

Taking charge.

Running a group meeting in English.

Remembering sounds.

More work at English tune, tone and rhythms.

Pitching to a group.

Deliver an ‘Elevator pitch’ about a product or service.

Module Three. The power of the phone

Business English on the phone.

Meeting and greeting on the phone in English.

Your diction, articulation and accent are particularly important on the phone.

Personal and a professional phone conversation.

Learn the difference.

More about articulation

Looking at difficult English sounds.

10-minute coffee break

SPEAK ONLY IN ENGLISH!

Pitching on the phone.

How to develop empathy in a phone call with an English speaker.

Quiz.

Find out what you’ve learned and what you have not learned.

 Where is your English voice?

Keep it slow, powerful and in your chest.

Module Four: The Interview

How to master interviewing someone or being interviewed.

How do you look and sound at an interview?

Are you Royalty or a servant?

Quiz. 

Let’s check your interview skills

Pronunciation.

Value the beginnings and ends of words

10-minute coffee break

SPEAK ONLY ENGLISH!

Speech difficulties.

Simple problems easily cured.

Asking and answering questions in an interview.

Be prepared to ask, as well as answer questions

Module Five: Giving a presentation.

Some people fear it as much as death. Conquer your fear.

The Slides Trap.

Do not hide behind your slides!

How to design a killer speech, presentation or pitch.

Be original, be memorable, be believable.

How to learn your presentation

10 Key Thoughts on an A4 sheet.

10-minute Coffee break

SPEAK ONLY ENGLISH!

How to deliver your presentation.

Breathe! Go slow! Talk to a friend, not an enemy!

Quiz.

Check Your Knowledge of presenting.

Deliver a two-minute presentation.

Class members give feed-back on this.

Class Review

Class members each describe what they have learned in the five modules.

Each class member is assessed by the Course Leader. Those considered to have achieved a suitable standard of business English and business behaviour are awarded a certificate of excellence in Business English. The certificate, endorsed by the Director of the Academy of Communication, will be sent to the recipients within 24 hours of finishing the course.

Those whose performance in the final module shows a need for further work in order to reach certification, will be advised on what further training to undertake.

Business English Live Courses for Customer Support Teams

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Advanced Course in Business English Live

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